PMI-ACP Certification

Active Listening

ARCSThe Attention Relevance Confidence Satisfaction is relevant for motivational theory and process for systematic motivational design

Affinity Estimation, e.g., story points or tee-shirt sizes. The Affinity Estimating exercise is best conducted on Product Backlogs larger than 20 items. It is best when you have at least 40 items which allow for groupings to easily become apparent.

ATDD Acceptance Test Driven Development - Discuss, Distill, Develop, and Demo - see also Behaviour Driven Development BDD

Continuous Deployment CD. The Continuous Delivery CD is not part of the examination.

Cumulative Flow Diagrams CFD

Continuous Integration CI: multistage integration is running additional tests for performance, load or stability

Collaboration versus Coordination: Work Together versus Share Information

Cycle Time = Flow Time

The acronym DEEP Detailed Appropriately, Estimable, Emergent, Prioritized. Split the story into smaller stories.

DRY Do not Repeat Yourself

EI Emotional Intelligence

EISA Emotional Intelligence Skills Assessment Perceiving, Managing, Decision Making, Achieving, Influencing

EQ Emotional Intelligence Quotient

Error-feedback ratio: is the number of new defects injected when fixing existing defects. Several years ago, Jerry Weinberg conducted studies on the error-feedback ratio and found that a 20% difference in the feedback ratio leads to an 88% difference in completion time (bad enough), but the next 10% increase leads to a 112% increase.

Earned Value Management EVM - this is the standard PMI theory -

Five Levels of Conflicts

JBGE Just Barely Good Enough

INVEST Independent Negotiable Valuable Estimable Small (Sized appropriately) Testable

Internal Rate of Return IRR, the higher, the better. The internal Rate of Return (IRR) is used to express the return on product in % terms when comparing two different cash flow streams.

JIT Just In Time

Kano Model: Must have, Linear feature, Delight

MMF Minimally Marketable Feature

MoSCoW Must, Should, Could, Would

Net Present Value NPV → FV = PV * (1+i)^n, FV is future value, PV is the present value. It is the number of periods/years; you can interpret as the higher, the better

Payback Period, you can interpret as the lower, the better

PESTLE Political, Environmental, Societal, Technological, Legal, Economical

PMI-ACP Project Management Institute Agile Certified Practitioner

Product Owner: Committed, Responsible, Authorized, Collaborative, and Knowledgeable

Project management methods

Relative Weighting Method

Retrospective: Set the stage, Gather data, Generate insights, Decide what to do, Close the retrospective

Risk

ROI Return On Investment (Benefits - Costs) / Costs in percent. The higher, the better

ROTI Return On Time Invested (done in 60 seconds)

RUP Rational Unified Process: Inception, Elaboration, Construction, Transition phases

Staging: The process of defining and prioritizing the nonfunctional requirements for scaling is called staging. Staging occurs prior to the start of the first sprint and takes just one day. During this day, the nonfunctional scaling requirements for this particular product are determined and placed in the Product Backlog.

Shu Ha Ri: can be considered as concentric circles, with Shu within Ha, and both Shu and Ha within Ri. The fundamental techniques and knowledge do not change.

Scrum

SDLC System Development Lifecycle

Servant Leadership

SIP Software In Progress

SMART - Specific Measurable Attainable Relevant Time-bound -

TFD Test First Development

Test Driven Development TDD

Extreme Programming XP

Wideband Delphi

Wave: Wave is the Product Planning structure with a Medium-range time frame (3 months) with story level capability and capability commitment. Waves, or milestones, are intermediate points, usually from one month to three months apart. Waves can have both a product management and a technical function. From a product management perspective, they provide a chance to review progress and make adjustments.

Work Breakdown Structure WBS

Story Points versus Ideal Days - and Elapsed Days -

Crystal Clear requires

Agile Coach Failure Modes: Spy, Seagull, Opinionated, Admin, Hub, Butterfly, Expert

Root-causing a defect or testing the feasibility of an algorithm or a third party solution is an example of a spike

Measure: ascertain the size, amount, or degree of (something) by using an instrument or device marked in standard units or by comparing it with an object of known size

Dysfunctional teams pyramid: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, inattention to results

According to DeMarco, Fragmented knowledge workers may look busy, but a lot of their business is just thrashing. The minimum cost penalty is 15%

The declaration milestone is a verbal notice from one person to another, or to multiple people, that a milestone was reached.

The three coach styles are Teaching, Coaching, and Advising.

The quantity of function is scope, measured in terms of user stories, use cases, requirements, or features (depending on a particular situation). In software, these may be measured ultimately as objects, modules, classes, or lines of code.

Which of the following correctly defines the team members themselves managing assignment of the day-to-day tasks required to deliver stories at the end of each iteration? Workload Management

Which of the following techniques can be used to apply to bring down the Lost Opportunity Cost within your team? Team Collocation

When should the Product Owner provide feedback on the work results? Just in time reviews

Who is the most appropriate person to monitor all the risks in an Agile product? The product manager

Which of the following is false about Velocity? Velocity cannot correct Estimation errors

Which of the following is NOT the skill for Agile coaches for facilitating change? Reaching agreement

Which tool combines the estimation techniques of expert opinion, disaggregation and analogy? Planning poker combines expert opinion, analogy, and disaggregation into an enjoyable approach to estimating that results in quick but reliable estimates.

Which of the following metrics can be BEST standardized across teams? Business case realization -The PMO can help the teams to enable timely decision making by standardizing the metrics.-

Which is the communication technique where you repeat back a summary of what the other person just said to you to confirm understanding? Reflective Listening is a communication technique where you repeat back a summary of what the other person just said to you to confirm understanding. Another benefit in this situation is that having a person hear their own ideas in another person’s voice/words may make it easier for them to be objective.

Adaptation depends upon understanding a wide range of information, including an assessment of the product’s progress, technical risks, the requirements evolution, and ongoing competitive market analysis. Which are the areas where every team needs to constantly evaluate and make appropriate adaptations? Product Value, Product quality, Product status, Team performance - Every team needs to constantly evaluate and make appropriate adaptations in the following four areas - Product Value, Product quality, Product status, Team performance-

A standard for measuring or evaluating something. Metric - A metric is a standard for measuring or evaluating something.-

What BEST describes the characteristics of a Learner at Level 3 or in the Fluent stage of learning? Learners in the Fluent stage are experts -The Stage 3 Learner is at the stage of mastery. He is able to figure out the end effect of any procedure and to make his way to that end.-

Scrum uses the sashimi technique to require that every slice of functionality created by the developers be complete. All the requirements gathering and analysis, design work, coding, testing, and documentation that constitute a complete product are required to be completed in every Sprint and demonstrated in the Sprint increment of functionality. Sprints are kept short enough that the stakeholders do not lose interest in the product before the Sprints are completed. And stakeholders can see that they have an opportunity to redirect the product at the start of every Sprint to optimize the value they derive from the product. At the end of every Sprint, stakeholders see new functionality. Models, requirements, and internal artifacts might be of use to the developers, but they are never shown to the stakeholders.

Feature X has a value of 12 and the total value of all features is 35. If the feature is estimated to cost 56%, what is the priority of this feature using relative weighting? Correct Answer is B. The priority of the feature is determined by dividing the relative value by the cost %. Hence the answer = (12/35)/(0.56) = 0.61.

The 100-Point Method was originally developed by Dean Leffingwell and Don Widrig for use cases and is used for prioritization as well. It is a voting scheme where each stakeholder is given 100 points that he or she can use for voting in favor of the most important requirements. How they distribute the 100 points is up to them: 20 here, 10 there or even all 100 on a single requirement if that is their sole priority.

When a team member approaches the Coach with a complaint about another team member, what conflict resolution technique should the Coach use? Three-step intervention path Every team needs to constantly evaluate and make appropriate adaptations in the following four areas: Product value, Product quality, Team performance, Project status.

Normative methodologies are based on solutions or sequences of steps known to work for the discipline. Electrical and other building codes in house wiring are examples. In software development, one would include state diagram verification in this category.

Iterative development means that we build a partial version of a product and then expand that version through successive short time periods of development followed by reviews and adaptations. Feature-based delivery means that the engineering team builds features of the final product or, particularly with industrial products. At least a close representation of the final product (such as a simulation model). Iterations are constrained to produce a result within a certain period of time—a time box (as short as 1–4 weeks for software). Time boxes force closure; they force us to make something concrete, often before we are quite ready. Incremental development means that we build these products such that they could be deployed at the end of one or more of the iterations.

Forecasting the financial value of a theme is the responsibility of the product owner, but it is a responsibility shared with all other team members—programmers, testers, analysts, product managers, and so on.

Decision Framing focuses majorly on, Decision framing focuses on who gets involved in the decision process. Managers who make decisions without input from subordinates and peers make poor decisions. Engineers who make decisions without input from managers and peers make poor decisions. Who makes the decision is less important than getting the right people involved in the decision process.

Which of the following charts shows the total number of story points completed through the end of each iteration? Cumulative story point burn-down chart

During critical problem-solving, you can ask probing questions, use active and reflective listening, Lead to an answer, but one should avoid injecting their own ideas.